The aim:
1. Present comprehensive knowledge about the consumer protection in EU.
2. Present threats and capabilities of violations of consumer interest in the choosen services in EU.
3. Familiar with the choosen EU legal regulations according to consumer protection.
4. The acquisition by the student’s skills effectively protect their interest against fraud on the part of the entrepreneurs providing various services.

Acquired knowledge:
1. Student acquires comprehensive knowledge about consumer protecion in EU.
2. Student knows consumer rights of selected services in EU.
3. Student knows the EU legal regulation in the area of consumer protection.
4. Student has knowledge of the basic institutions of consumer protection.

Acquired skills:
1. Student knows and understands legal basics of consumer protecion.
2. Student can solve basic problems associated with the selected services for consumers.
3. Student has the ability to create standard legal papers (letters, documents) and the preparation of oral presentations in the field of selected services.

Acquired social skills:
1. Student correctly identifies the threats associated with the services for consumers.
2. Student is aware of the need to intensify their knowledge of consumer protection in EU and the role of legal regulation in this area.
3. Student using the knowledge of policy of consumer protection is able to think and act creatively and to rationalize their actions on the market in EU.

Course contents: 
1. Organisational lecture, getting acquainted with the syllabus and the rules of passing a lecture. Presentation of the scope and aim of the lecture. Consumer protection policy. Consumer protection law in the European Union and sources of consumer protection law in the EU.
2. Consumer protection against unfair market practices and abusive clauses.
3. Consumer protection in the financial services market – credit services, payment services, insurance services, investment services.
4. Consumer protection in contracts for the sale of goods and the provision of digital services. E-commerce. the protection of consumers in respect of distance contracts. New technologies and consumer protection.
5. Consumer protection on the tourist services market.
6. Online dispute resolution for consumer. Alternative dispute resolution. 
7. New Deal for consumers. Redress for consumers. Institutions of consumer protection in EU.
8. Written grading of the lecture and the classes.

Recommended reading: 
1. Consumer rights protection : threats and opportunities for enhancing consumer awareness, Sławomir S. (ed.), Uniwersytet Ekonomiczny w Katowicach. Katowice 2020.
2. FinTech : conceptual and regulatory problems : some introductory remarks, Bani E., Pachuca-Smulska B., Rutkowska-Tomaszewska E. (eds.), CH. Beck. Warszawa 2020.
3. Legislation covering business-to-business unfair trading practices in the food supply chain in Central and Eastern European countries , Piszcz A., Jasser A. (eds.), University of Warsaw. Faculty of Management Press. Warszawa 2019.
4. Consumer protection law in Poland from the perspective of EU law , Pachuca- Smulska B. (ed.) , CH. Beck. Warszawa 2017.
5. European consumer law , Reich N., Micklitz H., Rott P., Tonner K.,, Intersentia. Cambridge 2014.
6. Knowledge, economy, society : business, finance and technology as protection and support for society , Ulman P., Wołoszyn P., Foundation of the Cracow University of Economics. Cracow 2018.
7. Customer engagement : management practices in the consumer goods and services sector, Żyminkowska K., Wiechoczek J., Kieżel M., Difin. Warszawa 2019.
8. Contract law and the Digital Single Market : towards a new EU online consumer sales law? : in-depth analysis , Mańko R. , European Parliament. European Parliamentary Research Service. Luxembourg 2015. http://www.europarl.europa.eu/RegData/etude.
9. European Consumer Protection. Theory and Practice, J. Devenney, M. Kenny (eds.), Cambridge University Press . Cambridge 2012.
10. An Introduction to the Comparative Study of Private Law. Readings, Cases, Materials, J. Gordley, H. Jiang, A. T. von Mehren, Cambridge University Press . Cambridge 2021.

Additional reading: 
1. Consumer protection : selected issues of the information safety , Magdalena Sitek, Iwona Niedziółka, Aleksandra Ukleja ; Alcide De Gasperi, Alcide De Gasperi University of Euroregional Economy in Józefów Publishing House. 2014.
2. Consumer protection and satisfaction , Chochół A. (ed), Polish Society of Commodity Science. Cracow 2014.
3. Information Obligations and Disinformation of Consumers, Gert Straetmans, Springer. 2019 / Book will be share students by lecturer.
4. List of the KNF’s public warnings as the financial market protection instrument, Ochman P., IUS NOVUM 2017/4. Warszawa 2017/ https://iusnovum.lazarski.pl/iusnovum/articl